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Reporting a death

Before you start

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You can use this service to help you tell government and the local councils about the death and you won’t have to send a copy of the death certificate in the post.

This service is not a claim for benefit, but it can help you give the information to the Department for Work and Pensions (DWP). If you want the information can be passed onto a number of other government departments and local council services.

You may have already read a leaflet from your local council about this service. If not please ask for one or you can learn more about this service on the www.gov.uk website.

Privacy: This service is committed to ensuring that the information provided for this service is protected. Our Privacy Statement tells you how we will use and protect this information.

Required information is marked with an asterisk (*).

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What you need

To use this service you need:

  • the Tell Us Once reference number given to you by the registrar
  • name, date of death and National Insurance Number of the deceased
  • contact details, date of birth or National Insurance Number of the next of kin (closest relative by blood or marriage)
  • details of the person or company dealing with the deceased's property, belongings and money (estate)

Please note: before giving details of the next of kin or person dealing with the deceased's estate, you need their permission to do so.

Authority and consent

* Are you the next of kin or the person dealing with the deceased's estate, and if not,
do you have the authority to act on their behalf?

Service provided by

DWP logo

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Your session will time out in 20 minutes if no activity is detected.

We are currently experiencing high call volumes, but if you are unable to complete the Tell Us Once service online, please call our free telephone service on 0800 085 7308 (opening hours Monday to Friday 9.30 am to 3.30 pm).

We should be able to take your details over the telephone, so please have all of the required documents and information available when you call.

If you would like to provide feedback on the Tell Us Once service, please e-mail us at tellusonce.communications@dwp.gov.uk

Tell Us Once


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